We’re here to Help

Questions about sizing, delivery, a recent order, or a piece you are considering? Reach out and we’ll point you in the right direction as quickly as we can.

Send a Message

Contact Details

If you include the product name, size, and your order number where relevant, we can usually help much faster.

Email
hello@ochayna.com
Response Time
Typically within 1–2 business days
Support Topics
Sizing, orders, returns, refunds, shipping, product care, collaborations