How do I choose the right size?
Start with our Sizing Guide. If you are between sizes, choose down for a neater fit or up for a more relaxed silhouette.
Do you ship internationally?
Yes. International shipping is available, and delivery windows depend on destination and customs processing.
Can I return or refund an item?
Yes, eligible unworn items can be returned within 30 days of delivery, and approved refunds are sent back to the original payment method. Signed-in customers can request either option from the account page. Visit Shipping & Returns for full details.
How should I wash my O'Chayna pieces?
Cold wash, gentle cycle, low heat or air dry. Full care notes live on the Care Instructions page.
How can I contact support?
Use the Contact Us page or email hello@ochayna.com with your order number if your question is order-related.